We stayed for 5 nights and it was a big mistake. The only thing Dolarog Beach Resort has to offer is the quiet beach and spectacular views of the nearby islands. We booked the duplex beachfront cottage, which turned out to be old, shabby, dark, and had a few cockroaches, flies, and aunts in attendance. The A/C didn't work in one of our 2 rooms, so our son was moved to a Garden Villa. We decided to pay significantly more to also move to another Garden Villa, which is far bigger and cleaner. Service is by far the worst we've seen in our years of traveling around the world. The staff was friendly but work shy, and clearly received no training for what guests who are willing to pay this level of price point expect. For every drink order we made, none was delivered correctly. Food quality was outright insulting. For a place that is run by an Italian, even the pasta was tasteless. Breakfast was a painful experience, with hardly any food and drink available, and there was always something missing that guests had to chase the staff around asking for (forks, knives, coffee cups, etc.) The resort is very inconveniently far from town. The golf cart ride is free only from the resort to the paved road. They charge USD5 for each ride into town, which added up fast since we needed to make 1-2 trips into town every day for tours and restaurants. If you are looking for a pleasant place to stay in El Nido, this is NOT the one.
Tyrol Russell
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November 10, 2023
So peaceful and beautiful! The staff is so helpful and friendly. Clean and comfortable. Stunning view. Vanilla beach, and sunset point, with its beach bars and DJs, is only a 15 minutes walk down the beach but it's a different, tranquil life here. Breakfast is amazing as is all the food. Tons of cozy nooks for a coffee or beer.
IMPORTANT: During the day, there's a free golf cart shuttle in and out to the main road, but there's a small fee after 5pm. No boat needed!
The beach is beautiful, with turtles swimming by, but it's shallow. There's a big salt water pool with loungers and fresh water showers for cooling off though.
The cheapest rooms are NOT bungalows despite some confusing photos. That said they are huge and clean with powerful AC. If you want a bungalow, you need to confirm.
The wine room is too hot so stick with drinks that can handle the heat.
Rob McKenzie
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January 01, 2024
Dolarog is set on a beautiful part of El Nido, a 15-20 minute walk down the beach to Las Cabañas. We were in a beach front villa which was well put together and had a great view over the ocean and to sunset each night. The villas are quiet, spacious and well equipped. The resort itself has lots of space, a decent size restaurant, a beautiful jetty into the water, and a refreshing salt water pool. If this place was an airbnb (and a little cheaper) I’d give it five stars.
Unfortunately, the service is terrible, enough to really affect your stay. They forgot to pick us up from the airport (the buggy then broke down in the middle of nowhere), they charged us for multiple items we didn’t have, breakfast was always late, they wouldn’t clean our rooms, it would take five staff to figure out any requests and so on. You have to ask three or four times for anything to get done. It seemed like the staff had literally started that week and had no idea what they were doing. A beautiful place but incredibly frustrating to stay at.
Susanne W
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December 08, 2023
Mixed Experience in a Paradise Setting
Ambiance:
The hotel's tranquil location creates a relaxing atmosphere, and the clean beach with a picturesque view of the surrounding islands is breathtaking.
Facilities:
The cottages are impeccably clean, and the room service meets basic requirements. Fortunately, there were no issues with power or missing Wi-Fi. The only drawback was the improved water pressure in the showers.
Service:
Unfortunately, the service provided by the staff was disappointing. The 2-hour wait for breakfast was unacceptable, and even then, half of the order was often missing or ignored despite repeated complaints. Some breakfast options were not available. It seems that having a Filipino spouse is necessary for proper service. It is advisable to skip the hotel breakfast and look for another local option.
Valerie Fullarton
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December 05, 2023
We booked way ahead back in March knowing that it was a busy time a year. We were coming from overseas and was really looking forward to our stay here. Four weeks before our trip, they sent 2 confirmation emails then a cancellation. We sent an email to make sure our reservation was still booked. They didn’t respond so we called. They told us they canceled our reservation because “that package is no longer available”. They then said they would look to see if that room was still available or upgrade us. On the phone they told us with the upgrade we would have to pay the difference in the room rate which would have doubled the price. They still have rooms open for our dates, as they are still available for booking online. Clearly this is some sort of scam because we had a good rate from booking so far ahead. Two days later, they are still “looking for a room”. We will be going elsewhere as this company appears to be either dishonest or just have REALLY terrible customer service.
Our Address
So. Dolarog, Corong-Corong, El Nido, 5313 Palawan, Philippines
We stayed for 5 nights and it was a big mistake. The only thing Dolarog Beach Resort has to offer is the quiet beach and spectacular views of the nearby islands. We booked the duplex beachfront cottage, which turned out to be old, shabby, dark, and had a few cockroaches, flies, and aunts in attendance. The A/C didn't work in one of our 2 rooms, so our son was moved to a Garden Villa. We decided to pay significantly more to also move to another Garden Villa, which is far bigger and cleaner. Service is by far the worst we've seen in our years of traveling around the world. The staff was friendly but work shy, and clearly received no training for what guests who are willing to pay this level of price point expect. For every drink order we made, none was delivered correctly. Food quality was outright insulting. For a place that is run by an Italian, even the pasta was tasteless. Breakfast was a painful experience, with hardly any food and drink available, and there was always something missing that guests had to chase the staff around asking for (forks, knives, coffee cups, etc.) The resort is very inconveniently far from town. The golf cart ride is free only from the resort to the paved road. They charge USD5 for each ride into town, which added up fast since we needed to make 1-2 trips into town every day for tours and restaurants. If you are looking for a pleasant place to stay in El Nido, this is NOT the one.
So peaceful and beautiful! The staff is so helpful and friendly. Clean and comfortable. Stunning view. Vanilla beach, and sunset point, with its beach bars and DJs, is only a 15 minutes walk down the beach but it's a different, tranquil life here. Breakfast is amazing as is all the food. Tons of cozy nooks for a coffee or beer. IMPORTANT: During the day, there's a free golf cart shuttle in and out to the main road, but there's a small fee after 5pm. No boat needed! The beach is beautiful, with turtles swimming by, but it's shallow. There's a big salt water pool with loungers and fresh water showers for cooling off though. The cheapest rooms are NOT bungalows despite some confusing photos. That said they are huge and clean with powerful AC. If you want a bungalow, you need to confirm. The wine room is too hot so stick with drinks that can handle the heat.
Dolarog is set on a beautiful part of El Nido, a 15-20 minute walk down the beach to Las Cabañas. We were in a beach front villa which was well put together and had a great view over the ocean and to sunset each night. The villas are quiet, spacious and well equipped. The resort itself has lots of space, a decent size restaurant, a beautiful jetty into the water, and a refreshing salt water pool. If this place was an airbnb (and a little cheaper) I’d give it five stars. Unfortunately, the service is terrible, enough to really affect your stay. They forgot to pick us up from the airport (the buggy then broke down in the middle of nowhere), they charged us for multiple items we didn’t have, breakfast was always late, they wouldn’t clean our rooms, it would take five staff to figure out any requests and so on. You have to ask three or four times for anything to get done. It seemed like the staff had literally started that week and had no idea what they were doing. A beautiful place but incredibly frustrating to stay at.
Mixed Experience in a Paradise Setting Ambiance: The hotel's tranquil location creates a relaxing atmosphere, and the clean beach with a picturesque view of the surrounding islands is breathtaking. Facilities: The cottages are impeccably clean, and the room service meets basic requirements. Fortunately, there were no issues with power or missing Wi-Fi. The only drawback was the improved water pressure in the showers. Service: Unfortunately, the service provided by the staff was disappointing. The 2-hour wait for breakfast was unacceptable, and even then, half of the order was often missing or ignored despite repeated complaints. Some breakfast options were not available. It seems that having a Filipino spouse is necessary for proper service. It is advisable to skip the hotel breakfast and look for another local option.
We booked way ahead back in March knowing that it was a busy time a year. We were coming from overseas and was really looking forward to our stay here. Four weeks before our trip, they sent 2 confirmation emails then a cancellation. We sent an email to make sure our reservation was still booked. They didn’t respond so we called. They told us they canceled our reservation because “that package is no longer available”. They then said they would look to see if that room was still available or upgrade us. On the phone they told us with the upgrade we would have to pay the difference in the room rate which would have doubled the price. They still have rooms open for our dates, as they are still available for booking online. Clearly this is some sort of scam because we had a good rate from booking so far ahead. Two days later, they are still “looking for a room”. We will be going elsewhere as this company appears to be either dishonest or just have REALLY terrible customer service.