I'm sorry but this place is hands down the best hotel/resort I've been to, the staff are absolutely Amazing with Neil always ready to help and being very accommodating I asked for flowers on ghe bed and it wasn't even a question. Also I can't express how good the food was here this place has better food than any restaurant so the only regret I have is not having enough time to try the whole menu! Another bonus is that it always feels private as there is only 10 guest at a time so never worry about a crowd. I can't imagine going to any other place when I visit here again.
Positive: - nice beautiful & clean room - view - breakfast Nevertheless, I will certainly not come back to this place nor will I recommend this place to anyone. The location is unfortunately really bad (quite secluded and no beach access) and the „resort“ (consists of 4 apartments, 1 pool and 1 tiny bar & restaurant) is not that great to stay there during the day. Water in the pool is Dirty, restaurant food is ok and there is a daily power shutdown from 12am - 2pm. Therefore you are somehow forced to leave the resort during the day to explore el Nido or other legitimate resorts. When leaving the resort it gets really frustrating. They’ll charge you 1,600 PHP for drop off & pick up from the center. But latest pick up is at 9:30pm. Consequently you won’t be able to explore the nightlife in el Nido. Tricycle is only partially an option since the resort is on a hill which is not reachable by tricycle. (The road is really steep and bad. Walking also no option since no lights and would take some time) Ahana offers a free pick up to get you from the road up to the hill but also latest at 9:30 - 10pm. For other destination such as Nacpan Beach they’ll charge you 4,000 PHP for drop off and pick up. Further we didn’t get off to a good start since we arrived at 11am at the resort. Our room was ready but we weren’t allowed to enter unless we pay an additional 1,500 PHP (not 100% sure regarding that amount but roughly 1,5k). Therefore we had to wait for 3 hours and we didn’t experience the customer service as forthcoming but rather had the feeling Ahana was taking advantage of their secluded location and used it to squeeze out more pesos from their guests. To sum it up this place is great for people who want to take pictures only and pretend to have a nice holiday on their social media. However, people who want to enjoy a stress-free and fun holiday, explore el Nido nightlife, relax at proper resorts or beaches, I would recommend to go for another place even for a considerable higher price. Furthermore, I’d also like to highlight that this place could potentially increase value of experience for their guests tremendously by simple measurements such as being more flexible for the pick up timings from the road to the hill (resort location) and increase customer service related to check in handling.
Beautiful place, amazing view of nature with a great sunset. We were the only ones checked in at the time and the service was exceptional! Location is a bit hard to get to, but they do offer free transportation to the roadside.
The view was amazing. The entire hotel was so relaxing. Food was also good, including their cocktails. The staff were so attentive as well. We had the best weekend here! Can't wait to go back!
We stayed in Ahana for 2 nights and couldn't be happier. The resort is charming and beautifully designed. The view of Cadlao island was spectacular and an unforgettable part of the experience. From the onset, Miya and Ann was very helpful and accommodating. I also greatly appreciated that we were informed on the wifi and road condition leading up to the resort which managed our expectations. Although there were the occasional hours where wifi was not available, most of the time it was working just fine! I really appreciate Ahana Resort for all it has to offer. The staff were very friendly and service was great. Would definitely recommend to anyone looking for a cosy, comfortable and private stay in El Nido. It's great for families and couples.
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