The staffs were very accommodating and hospitable, they meet us with a very warm welcome and each time they saw us they never forget to greet us with a smile. We booked 2 rooms. The one assigned to us has a great view of beachfront and sunset. The beds were very comfy and we have enough room for our huge bags. The location was easy to locate as it is near the boundary of El Nido. All in all we had really fun staying and we were well taken care of.
The staff is extremely accommodating! The very best! When we go, they always remind us to be careful, and when we return, they inquire about our day or trip. Our room was adequate, and the meal was also satisfactory. The sunset is the finest part about this resort!
The rooms are too small and too hot. The A/C are not working properly. Unable to relax inside the room. TVs are not working, they are just put there as display. The owner or the woman manager in the counter is unfriendly and unaccomodating not even smiling to us. They charge us for early check-in at 11am, 200 pesos per room but when we checked out very early at 9am they did not refund us (one sided, not so considerate) They charge for everything you request even plastic bags to put your wet clothes in. The breakfast is not worth it, always the same daily, one small fried egg, very tiny hotdogs and a cup of rice. No other alternatives. Stressfull stay rather than relaxing . Not worth it for the value of your money. The location of the hotel is not ideal, you have to pay 300 for tricycle going to downtown and back. In a nutshell, not recommended. Over all rating is less than 1 star.
Even for the price these rooms were disappointing. There were lots of bugs in our room, the bed wasn't made when we arrived, and the room stayed warm all night even with the air conditioning on. The room was not clean and despite being booked to stay for 2 nights we moved to a different hotel for the second night.
Honestly, except for the views, there isn’t anything to like. Everything was charged. From the towels to an extra coffee, to the extra room which I paid for a beach front view. The AC was not really an AC. No one wanted to take the blame from the fact that we booked the beach front view, the agency that booked it and the hotel management. They weren’t really flexible, nor accommodating with our needs. We had to pay extra for towel, for coffee, for plastic bag for wet clothes. Despite enjoying the tours, the stay at this hotel was the most painful. I would not come back, nor would I recommend this place to anyone looking for a place to stay, as a first timer in El Nido for vacation.
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