Friendly and professional crew. Lots of corals and fish to see. Beautiful cave tunnel to swim through. They take photos and videos of you on gopro and then send it by email, which is great to have some underwater memories. Overall I was very happy with their services and would recommend diving with El Dive. Thank you guys!!
My scuba diving experience with El Dive was truly a once-in-a-lifetime adventure. It was my first time exploring the underwater world, and I had eagerly anticipated the dive. However, the beginning was a bit rocky due to a language barrier with the Japanese owner, and while it seemed strange, I believe it was due to his limited English skills. Fortunately, the supporting staff were incredibly kind and made me feel at ease. I did encounter a minor incident underwater that led to me losing control, but my instructor's professionalism saved the day, ensuring my safe return to the surface. Sadly, my excitement to capture the experience with a GoPro was dampened by a dead battery, which meant I could only capture a few moments of my deep dive. One area of concern was the lack of proper safety checks, as they relied heavily on their experience. On the positive side, they were quite professional overall. However, I felt that the crew could have been more attuned to the fact that we were there for fun and lasting memories and should have acted accordingly. My experience with El Dive left me with mixed feelings. While there were some bumps along the way, the overall adventure and professionalism were noteworthy, but a more customer-centric approach could make it even better.
Deserves more than 5 stars. Divemasters are professional and good with spotting at unique sea creatures. They will really take care of other divers in the group too. Owner is really polite and really nice as well. As of this time, free videos and photo.
Many thanks to Mr. Yoshi, Mark the master, and the El Dive team. Thanks to your thoughtful and competent service, we had amazing adventures underwater. Despite not being able to swim, I can dive. The Master recorded a lot of footage for us. Highly advised.
Their responses are prompt and always exceed your expectation so that no back and forth. The map and information that Yoshi san kindly gave us on our first day really helped and made our life in El nido safe and fun! Thanks to the very experienced instructors, my 10 year old child and i enjoyed fun divings! They gave me all the photos, that they took for us under the water, that are really really precious photos for our memory. I definitely recommend this shop!!!! Thank you all!!
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