El Nido Reef Strand Resort

Sition Caalan, Reef Strand Resort, El Nido, 5313 Palawan, Philippines

About El Nido Reef Strand Resort

4.1 / 5

from reviews

    Brydie Murphy
    April 18, 2023

    We had a lovely stay here. The staff were very friendly and helpful, the pool is amazing and the view is beautiful. They also offer free transport to the town which was helpful considering the hotel is slightly away from the main strip. The place is in need of a renovation as it is outdated and a bit old but it was still clean and comfortable. Definitely recommend!!

    Noah Kitts
    January 08, 2023

    Can’t speak highly enough of Ulli and his team at El Nido Reef Strand Resort! They are incredibly accommodating and have a beautiful property right on the water. Breakfast was delicious and they even asked us what we wanted the night before so it would be ready in the morning! After we checked out (at midnight) we realized on the way to the airport that my wife had left her wedding ring in the room. We called them up and they found the ring and even drove to us to drop it off so we wouldn’t miss our flight! This resort is a perfect example of how a business should be run and I would recommend anyone coming to El Nido to book a stay here!

    jumanah Abu Haj
    April 02, 2023

    Terrible customer service.. AVOID! For the price paid, you really will not get you stays worth. The photos advertised did not depict our experience during our stay. There were several issues, including a broken faucet, mould on the bed, and the air-conditioned placed in a odd place where it did not cool the room after blasting it on for several hours. If you enjoy cleanness and want to avoid mosquitos and cockroaches, then this is not the hotel for you. Upon raising these issues with the manager to request a partial refund, we were met with a terrible attitude and complete unprofessionalism. He was very confrontational and overall unpleasant to speak to. We were then subjected to being filmed for the rest of our paid stay. What was supposed to be a relaxing experience turned into a nightmare, which is very unfortunate as it was our first time in El Nido and did not expect such treatment. I recommend trying other hotels such as Tandikan, where we had a much more pleasant stay and did not have any of these issues.

    Ciaran Baddiley
    January 28, 2023

    I don’t know how anyone can write a good review about this place it is absolutely awful dirty rooms did not look like they had been cleaned since the last guest the bedding is old and vey used I don’t know how they can have the cheek to call themselves a 3 star hotel Cockroaches and ants in our room the owners said it was our fault the ants were there for baby food in the room When I said the room was not clean the management if you can all a drunk German a manager they just blamed the staff and did not say sorry or take responsibility They have one chef with a 2 burner hob and cooks each meal individual so if you go as a group some will be waiting a long time while others have finished The tricycle driver was good and I don’t blame the staff but they need to be shown how to clean with bleach and soap . Just cold water is not good enough to disinfect a shower or toilet Stay in a place in town maybe no Pool but the room is the most important that to have when on holiday They also have power cuts in El Nido not unusual but most places have generators This place had one but owners says it was to expensive to run so we have to suffer with no aircon So disappointed I stayed here family holiday was made bad by the experience do not stay at this place it is a rip off

    VIE de rozario
    October 30, 2022

    The accommodation is in need of repair and on going upkeep. For example: broken flood lights just dangling from the cealing by the electrical wires; broken jacuzzi that is still full of dirty water and moulding towels sunken on the jacuzzi floor; our bath drain kept blocking every time we shower; the one shower room outside the rooms cant be used as it is left in unfinished state of repair. Dinner options were pretty good as cooked by Doods the evening chef. Breakfast was sub standard. The owners and staff were nice but it does not compensate for the poor standard that is not deserving of a 3 star accommodation. We had to go to the Cadlao resort (which is BTW also a 3 star accommodation) to get a decent cups of coffee and meals after we had our free, yet substandard , breakfast. The combo of magnificent view and the kind staff is the saving grace of this place. However the photos on the apps do not AT ALL represent the state of disrepair that this resort is in. One can imagine it was beautiful years ago when the photos were taken. However my heart sank when I walked in the place. 😔

    El Nido Reef Strand Resort

    Our Address

    Sition Caalan, Reef Strand Resort, El Nido, 5313 Palawan, Philippines

    See Your Business Here!

    For more information on our listings, advertising, coupons, and mailers, please contact us today!