We had a birthday party catered and hosted by reef strand. Everything was perfect. Owner and workers provided excellent service. Would definitely recommend.
I had the pleasure to stay at this resort for 3 months during the 2020 world pandemic. The resort is beautiful and the standard of the room is pretty good (had the room 201, upper floor closest to the beach, but all rooms has a beautiful view!), wish there was safety box and mini-fridge but it is not a deal breaker for me. Hot water when showering but the pressure is quite low. But this is just me being picky. Location is great as it is 10min walk to ”town” but located by the beach and they offer rides for free. Thank you kuya Dondon! But what made me love this resort the most, and what will make me come back in a few years, was the staff! Incredible caring staff and owners! They did everything in their power to help me and always greeted me happily. The price for staying is a bit on the higher side, the food at the restaurant too. But when this pandemic ends you can always go into town to eat. And all in all it was completely worth it! Special shout out to the staff Laydiline and Tintin. I miss you both and hope to see you soon!
One of the worst hotels I’ve ever been to. As first they are called beach resort but there is no proper beach, is just rocks. The customer service is very bad. For example: - the housekeeping asked us to give them our room keys to be able to clean the room, I though was weird but accepted. Then after 4h (13h) of being out, the room was not clean. - when we went to ask for our keys back another person in the hotel asked us if we could wait 5min as the housekeeping were on the lunch break. This was fine, then we asked them to bring us some pool towels to chill while we were waiting, and the lady responded to us we needed to wait 15min to have towels as now she needed give priority to a food order she just received for the bar. -The staff was always trying to upsell you with their tours and services. Conditions of the hotel: - The WC and shower area stinks - Bed is not comfortable and could barely sleep more than 4h per day. - There are ants in the room - AC works poorly - breakfast was not good
Good for relaxing, and friendly staff
Good food and service. Nice infinity pool. No fruit cocktails available during low season.
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