New hotel - as in more rooms are ongoing construction as of our visit - with a breathtaking view. Beach front. Friendly staff. If there's something we would suggest for improvement is the food. Danggit was too salty, coffee was bland, fruit shake was too milky. Overall, i'd still recommend this place
We booked for 1 night through Agoda which cost £97, which is not cheap. When we asked for wifi we told that there was none. Then when we went to shower the water was cold. On enquiring we were told that there was no hot water for the rooms, we agreed to stay but at a discount. Later in the evening we tried to use the water to find out that there was none at all. We couldn’t shower, wash our hands or even flush the loo. On top of the main above issues the loo leaked so the room had a bad smell and there were cobwebs and dust from building work left so the room had clearly not been cleaned properly. The only plus side to the room was that there was a great sea view
I have never experience anything bad like this before! The location is perfect! But the hotel was so bad. There was always problem with the wifi. We had the beach front room. And our sliding door was nearly impossible to lock. And the first 2 days we was staying there we didn't have water for take shower or even be able to flush the toilet. And the room was smelling like the men's room. I/we will never put over feets inside that hotel again. And paying like we did 4750php/night was a steal. So if you're wanting to be having a great time in El Nido! Then you should look for other places to stay.
Poor quality beach bungalows in bad repair. Bathrooms are tiny on them. The apartments are better condition with more space however my Room was never cleaned in the 5 days I stayed and had to beg for towels after check in. Being on the beach this left it full of sand and uncomfortable.. Only thing going for the property is it’s location. Restaurant food is cheap and nasty not very nice either. Overall the staff had no motivation and didn’t care. These issues were echoed by other guests we meet there and some checked out early. Also no electric between 9 and 5 or no WiFi even though it’s advertised with WiFi.
The rooms are nice. And that's about it. Staff don't have a clue what hospitality means. We arrived for check in and got sent away 3 times as our room wasn't ready on time. Don't EVER go the their restaurant. My dish was so bad that I sent it back. I was told "well you ordered it so you're paying for it". The little bit i did eat gave me the worst food poisoning of my life and ruined the rest of my holiday. Whilst being violently ill and shivering the hotel staff couldn't do so much as organise me a blanket.
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